Terms and Conditions

These Terms of Use constitute an agreement between Haralt AS, org. no: 932 530 163, as the Service Provider (“Service Provider”, “Haralt”, “We”, “Us” or “Our”) and you as the renter (“Renter”, “User”, “You” or “Your”). This agreement outlines your rights and obligations when using Haralt’s products and services, as well as Haralt’s rights and obligations as the Service Provider. By using our services, you accept and agree to these Terms of Use. We encourage you to read through these terms carefully and become familiar with them, along with our Privacy Policy and any other applicable conditions.

Agreement

This Agreement consists of rental terms, information provided during the booking process, and any additional terms mutually agreed upon by the parties. In case of any conflicts between these terms and any additional terms, the specifically agreed terms take precedence, provided they do not contradict mandatory legal requirements.

Pricing and Payment

The applicable price is specified during checkout, inclusive of VAT unless otherwise stated. Pricing adjustments may apply if the rental period is extended, based on rates outlined in the rental extension terms. Payment is processed via Stripe. The Renter reserves the right to charge the full rental amount before the rental period begins and may charge any outstanding costs post-rental if the Renter is responsible for them.

Rental Termination

The Renter may end the use of Haralt's services at any time. Refunds for prepaid rental periods are only issued if Haralt violates this Agreement. The Service Provider may suspend or terminate access to services at its discretion, with or without cause, and will notify the Renter through the app, email, or SMS. The Renter is then required to follow standard return procedures as outlined in the App or at the rental location upon the expiration of any prepaid period. Refund requests should be directed to hei@haralt.co.

Renter's Duties and Responsibilities

Use of Rented Items

The Renter assumes full responsibility for all rented items and must handle them with care, using them as instructed. Subleasing items to third parties is prohibited. The Renter is responsible for understanding all usage and cleaning instructions before returning the items. Haralt assumes no responsibility for damages caused by improper usage. The rental period begins when the item is made available for pickup.

Item Pickup

Items are available for immediate pickup and use once payment is completed. There is no waiting period, and the Renter can access the rented item immediately following the transaction.

Return of Items

The Renter is responsible for returning the item to the rental location by the end of the rental period. The item must be cleaned as instructed. Late returns incur a fee of NOK 500 per day plus the standard hourly or daily rate until the item is returned.

Haralt’s Duties and Responsibilities

Haralt provides convenient and accessible rental options, managing contract terms, payment processing, item condition assessment, item access, and relevant service facilitation.

Privacy

Our Privacy Policy is available here.

Changes to Terms

Haralt reserves the right to modify these terms at any time. Notice of changes will be provided through the Website or other appropriate channels.

Force Majeure

If Haralt is prevented from delivering the service or such a delivery obligation becomes unreasonably burdensome as a result of a labor dispute or any other circumstance when the parties cannot control it, such as extreme weather, fire, war, mobilization or unforeseen military calls of similar scope, requisition, seizure, currency restrictions, riots, shortage of means of transport, general shortage of goods, reduction in the supply of motive power, as well as shortages in or delays in deliveries from subcontractors or manufacturers as a result of such circumstances as dealt with in this clause, Haralt is exempt from all other liability.

Disputes and Choice of Law

The terms of use are governed by Norwegian law. Disputes arising from the terms of use and which the parties cannot resolve amicably shall be dealt with by Norwegian courts with the Oslo District Court as the agreed venue.